Chat – Support Board – WordPress Chat Plugin
Support Board is a WordPress plugin that helps you automate your customer's communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love. Communicate with your customers directly in Slack. Connect Dialogflow and use rich messages on the fly.
Note: After installing, you must log in to your WordPress account on the activation screen.
Features list
- Support and chat features
- Slack chat full synchronization Send and receive user messages directly from Slack.
- Work immediately Immediate installation and usage by just inserting the shortcode.
- Rich messages Dialogflow bot rich messages sending.
- Bot Integrate a multilangual bot powered by API.AI.
- Email notifications Notify users and agents by email when a reply is received.
- Tickets system Fast, powerful and user-friendly tickets system.
- 100% responsive Fully responsive for smartphones and tablets.
- Agents and users Add and edit users and agents on the admin side.
- WordPress users Login and membership can be also the original WordPress users system.
- Multilingual Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified ), chinese (traditional ), arabic ( ), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
- Support desk only features
- Indipendent users system Dedicated and indipendent users system disconnected from WordPress users.
- Login and registration forms Custom registration form with four optianal fields. User can login with username or email.
- Scroll box Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
- Layouts You can choose if show the profile image or not on both registration and conversation.
- Chat only features
- Unified administration Manage both support and the chat conversations and tickets in one place.
- Chat header styles Customize the design of your chat by adding a background image and a brand logo image
- Sounds Play a sound when the user receive a new message.
- Members and guest users Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
- Welcome message Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
- Follow up message -The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
- Other features
- Top performance37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
- Regular updates Like for all our products we guarantee constant updates and bugs fix.
- Developers API Simple to use but powerful api are available for Javascript and PHP.
- Colors Change the chat colors.
- Images Change chat icon.
Please note that any digital products presented on the GPLTop website do not contain malicious code, viruses or advertising.
For License Key:-
GPLTop.com products are functional without entering a product license code. We are unable to provide a license code for you, and it’s because we already obtain the Plugin/Theme to the original developer.
The use of a license code usually is for automatic updates and premium support from the original developer. Besides, we guarantee you to deliver a free manual update and minor assistance for your convenience of using the product.
Refund Policy:-
If the plugin or theme is not working properly and we also fail to help you then, in that case, you will get the money back. If the plugin and theme are working properly then you will not get the money back.
How to fix the “style.css missing” error while uploading themes?
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc.
To solve this simply unzip the theme package you downloaded from GPLTop and upload the themename.zip file which is included (with the file being the name of the theme).